Returns & Exchanges
At Quarters, we want your home to be your sanctuary; if a piece doesn't fit your space perfectly, we offer a 30-day return window for most items in their original condition. Our goal is to ensure every purchase brings comfort and style to your doorstep without the stress of a complicated return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original protective packaging to ensure they remain undamaged during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.